RETURN & SHIPPING POLICY
All defined terms used below shall have the meanings set forth in our Terms and Conditions.
Please Note Blackbosscollection LLC Is Not Responsible For Any Lost And/Or Stolen Packages When You Receive Tracking Please Turn On Your Package Notifications So It Can Notify You When Your Package Will Be Delivered Absolutely No Refunds If Package Is Lost And/Or Stolen.
Order Cancellations
Orders that you submit online are processed immediately and may not be cancelled.
Returns
Once an item of merchandise is delivered to you, you can return that item within 48 HOURS of delivery. To be eligible for a return, your merchandise must be unused and in the same condition that you received it and must be in the original packaging. Our return policy does not apply to the following goods: [discounted or sale items, gift cards, personalized items, perishable goods such as food, flowers, newspapers or magazines, intimate apparel, sanitary goods, hazardous materials, or flammable liquids or gases][include any that are applicable]. These items are not eligible for return, refund or exchange.
Shipping
PLEASE ALLOW 3-5 Business Days For Items To Be shipped out please note orders are shipped before then but incase of uncertain circumstances please allow that time period. To initiate a return, please email us at fulaniluxe@gmail.com. We require a receipt or proof of purchase to accompany your return.
You are responsible for paying for all shipping costs for your returned item. Shipping costs are non-refundable. If you receive a refund, the cost of any return shipping will be deducted from your refund. You should consider using a trackable shipping service or purchasing shipping insurance for items of value.
Refunds and Exchanges
Absolutely No Refunds
After We have received your valid return, We will send you an email to notify you that We have received your returned item and notify you of the acceptance or rejection of your return.
If your return is accepted by Us, We will provide one of the following within a reasonable time: an exchange of merchandise for the item returned, a non-transferable merchandise credit, a credit to the payment card or original method of payment used to pay for the item, a check, or another remedy that we determine in good faith is appropriate in the circumstances.
General
If you do not comply with any of the above conditions, We reserve the right to refuse the return or exchange, or to impose different or additional conditions.